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Browser Compatibility

The most popular web browsers available are supplied free of charge by Microsoft and Netscape. Energymanager-online supports a number of these Microsoft and Netscape Web browser versions.

Our recommendation is to use either latest versions of Microsoft Internet Explorer 6.0 or Microsoft Internet Explorer 5.5. Both of these browsers inherently support the High End Encryption that is required to access the secure areas of the energymanager-online site.

» Internet Explorer Downloads


If you are using Netscape Navigator then we recommend using Netscape 7.2 which includes the 128-bit High End Encryption needed to access the secure areas of energymanager-online.

» Netscape Downloads

The absolute minimum recommendation for access to energymanager-online is to use either Microsoft Internet Explorer 4.01 or Netscape Navigator 4.5 browser versions. However if you choose to use these browser versions you will require the 128-bit High End Encryption pack to be installed.

» Microsoft Internet Explorer High Encryption Packs
» Netscape High Encryption Packs


Browser Configuration Settings

To ensure that you can access energymanager-online correctly you may need to check that that appropriate security configuration has been set on your browser. In most cases these are set as default and therefore should not need to be changed. However, listed below are a few browser configuration options that must be set.

Microsoft Internet Explorer
Version dependent, under the 'Temporary Internet Files - Settings' area of the 'General' tab found within the 'Internet Options' menu item, please ensure that the 'Check for Newer Versions of Stored Pages' is set to 'Every Visit to the Page'.

Version dependent, under the security section of the 'Advanced' tab found within the 'Internet Options' menu item, please ensure that the following are enabled (i.e. ticked)

o Use SSL 2.0
o Use SSL 3.0
o Warn about invalid site certificates
o Warn if forms submittal is being redirected

When using Internet Explorer, please ensure that the security settings for 'Privacy' is set to LESS than high

Netscape Navigator

Version dependent, under the 'Advanced' / 'Cache' section of the 'Preferences' option found on the 'Edit' menu item, please ensure that the following are enabled (i.e. ticked)

o Every Time.


Display Settings
energymanager-online is ideally suited to a display resolution of 1024 x 768, though a display resolution of 800 x 600 is adequate. Also the website is ideally suited to a colour depth of 16-bit High Color or above.

Adobe Acrobat Reader®

Please note that Adobe Acrobat Reader is required in order to view the technical documentation contained within this site. Adobe Acrobat Reader is free software that lets you view and print Adobe Portable Document Files (PDF) files.

» Download Adobe Reader

 
 
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